We offer free shipping within Australia on orders over $50. For orders under $50, a standard shipping fee applies. All our products are delivered directly to your home for convenience.
It takes around 24 - 48 hours for the order to get processed. After processing, delivery typically takes around 7 to 10 business days. However, delays may occur due to factors beyond our control, such as customs or postal service delays, or increased shipping volume during holidays, which might extend delivery times to 10 - 14 business days.
All our shipping times are clear, so please only order from us if you are okay with the shipping times and have planned ahead. Last minute orders are not advised. For more information please visit our Shipping policy at the bottom of the page
We have a 30-day return policy, where you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase
If you need to return an item, please contact us at support@teenypandas.com first stating your reasons for return. Please do not initiate any return without contacting us first.
For more information please visit our Returns and Refund Policy at the bottom of the page